Do you accept gadgets if they are broken or have missing parts?

We currently accept faulty and damaged iPods and iPhones . You can generate a qoute for your faulty or damaged iPod or iPhone by selecting the faulty condition when describing your item.

Can I post my gadget to you for free?

Yes, you can wrap up the gadget and send it to our freepost address. We advise that sellers purchase additional insurance against loss or damage of the item in transit. Our freepost address is

Freepost RSLX-BJUC-UAEJ
Gadget Panda
Unit 18B Capital Business Centre
22 Carlton Road
Croydon, Surrey
CR2 0BS

Is my item insured when sending by freepost?

No, freepost items are not insured against damage or loss. We recommend that customers register their item when sending it freepost, or purchase postal insurance. Freepost items can be registered for 75p at any local post office. We also recommend that customers always obtain proof of posting.

What happens if you receive a gadget and it is not in the condition that was described by the seller?

We will then revise the amount paid for the gadget, which will take into account the actual condition. The seller will be notified of the revised price and the reason for the revision, by email. They will then have the opportunity to accept or decline the offer. Declined offer items are returned to the seller.

What do you do with my gadget once you receive it?

All items are cleaned and tested with all data being removed. They are then either re-introduced into the market, or passed on to our corporate partners for refurbishment. This extends the life of the gadget and is great for the environment.

Can I be paid with a cheque if I do not have a PayPal account?

Yes, we are happy to send you a cheque. Simply select the cheque payment option when entering your details at checkout.

How can I tell if the screen is scratched?

The best way to look for scratches is to turn the gadget off and hold it at an angle under the light. Any scratches to the screen will easily show up under these conditions.

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